The Problem
Why this matters.
When a parcel is delivered, most Shopify orders still show "fulfilled" rather than "delivered" — and when a delivery fails, there's no record on the order at all. Keeping order status accurate manually is impossible at scale.
How It Works
1
Courierify polls courier APIs
At regular intervals, Courierify checks the latest delivery status from each courier's tracking API for all active shipments.
2
Status mapped to Shopify events
Courier statuses (in transit, out for delivery, delivered, failed, returned) are mapped to standardised Shopify order timeline events and fulfillment statuses.
3
Orders updated automatically
Shopify orders reflect the latest courier status automatically — no manual entry, no delayed updates, no discrepancies.
Key Benefits
What you gain.
Accurate order timelines
Shopify order histories show real delivery milestones — dispatched, in transit, delivered — not just "fulfilled".
Reduce WISMO support
When customers check their order status in Shopify or your branded tracking page, they see real-time accurate information.
Unlimited syncs on all plans
Delivery status sync is unlimited on all Courierify plans — including the Free plan.
Foundation for automation
Accurate status data powers WhatsApp delivery notifications and post-delivery COD settlement reconciliation.
FAQ
Common questions about Delivery Status Sync to Shopify.
Sync frequency varies by courier and shipment phase. Active in-transit shipments are polled more frequently than newly booked ones. Most status updates reflect within 1–2 hours of a courier scan event.
Yes — delivery status sync is unlimited on all plans including Free. There is no cap on status update volume.
Yes — Courierify updates both the internal order timeline and the fulfillment status that customers see when tracking their order through Shopify or your store.
Failed delivery events are reflected on the order timeline and can trigger WhatsApp notifications to the customer (on Starter+ plans) and surface as shipper advices in Courierify.